Privacy Policy

Last modified: October 2009

The Complete You respects your privacy. This Privacy Policy applies to The Complete You only and cannot take responsibility for any companies or businesses advertising on this site.

If you have any questions about this Privacy Policy, please feel free to contact us through our website.

Information that we collect and how we use it

We offer information services only that do not require you to register for an account or provide any personal information to us. In order to provide our full range of services, we may collect the following types of information:

Information that you provide – When you submit a review on treatments, products and salons or ask for advice, you do not need to give personal information, this is optional. Your name and e-mail address will not appear on the web site, please state clearly what you would like published on the web. Advertisers details will be shown as clearly stated in the Terms & Conditions for Advertising, no detail will be passed on to a third party advertiser or persons. Should we feel that other advice will be necessary to deal with enquiries or questions, we would first contact you for permission by e-mail.

Cookies and Stat Counter privacy policy – When you visit The Complete You, each page has either a visible or invisible counter which records the number of visits there are to the web site and each page load, this is to monitor activity and what people are interested in. This is their Privacy Policy:

* When a visitor requests pages from the StatCounter.com site, our Web servers automatically log the browser's domain name, and IP address. This information is collected solely for statistical purposes and is not used to identify individuals.

* To enable StatCounter.com to track your unique visitors we send a cookie to your visitors' computer. This information is collected solely to improve the service we offer to you and statistical purposes and is not used to identify individuals.

* StatCounter.com maintains a strict "no-spam" policy. Your e-mail address will not be sold to a third party.

User communications – When you send emails or other communications to The Complete You, we may retain those communications in order to process your enquiries, respond to your requests and improve our services.

Other sites – This Privacy Policy applies to The Complete You only. We do not exercise control over the sites of advertised salons. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

Information sharing

The Complete You only shares personal information with other companies or individuals outside The Complete You in the following limited circumstances:

* We have your consent. We require opt-in consent for the sharing of any sensitive personal information.

* We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

We may share with third parties certain pieces of non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked a particular advertisement. Such information does not identify you individually.

Please contact us at the address below for any additional questions about the management or use of personal data.

Information security

We restrict access to personal information to The Complete employees and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data integrity

The Complete You processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Policy. We take reasonable steps to ensure that the personal information that we process is accurate, complete and current, but we depend on our users to update or correct their personal information whenever necessary.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent and we expect that the majority of such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us at any time at thecompleteyou@talktalk.net.

‘The Complete You’ is not responsible for advertising content within this site, all information is true to our knowledge and given by those advertising. All information and advice from our experts is given using the experience and knowledge following qualifications gained at reputable colleges. Should anyone disagree with any of this advice, please e-mail thecompleteyou@talktalk.net and we will look into it.

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